Privacy Policy

We collect the following categories of information:

• Account information: name, email address, company name, and login credentials you provide when signing up.
• Billing information: payment details processed securely by our payment processor (Stripe). We do not store full card numbers on our servers.
• Fleet & operational data: vehicles, drivers, trips, fuel, idle, and route information you add to the platform.
• Communications: messages you send us through contact forms, email, or support requests.
• Usage & device data: log data, IP address, browser type, and analytics collected automatically as you use the Services.

We use the information we collect to:

• Provide, operate, and improve the Services and generate fleet recommendations.
• Process payments, manage subscriptions, and send billing-related notices.
• Respond to inquiries, provide support, and communicate service updates.
• Send product news and marketing emails where you have opted in (you can unsubscribe anytime).
• Monitor security, prevent fraud, and comply with legal obligations.

We do not sell your personal information. We share information only in these limited circumstances:

• With service providers who help us operate the platform (e.g., cloud hosting, payment processing, analytics, email delivery), under confidentiality obligations.
• With integrations you choose to connect, only as needed to provide the requested functionality.
• When required by law, legal process, or to protect the rights, safety, and security of ELION AI, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

We protect your information using industry-standard safeguards, including encryption in transit and at rest, role-based access controls, continuous backups, and secure cloud infrastructure. No method of transmission or storage is completely secure, but we work continuously to protect your data.

We retain personal and fleet data for as long as your account is active or as needed to provide the Services. After account closure, we retain data only as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements, then delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. You can also unsubscribe from marketing emails at any time using the link in each message.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling them may affect some functionality.

The Services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by email. The “Last updated” date above reflects the most recent revision.